Intermittant Outlook error when receiving (0x80042108)
Posted March 8, 2006
If you are encountering an intermittant error in Outlook 2002 or Office Outlook 2003 when sending and/or receiving email, with the error codes 0x80042108, here is a recap of the error message and a list of most likely symptoms.
These is the typical message received:
Task 'yourname.com - Receiving' reported error (0x80042108) : 'Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
This behavior may occur if any of the following conditions are true:
- There are corrupted files on your hard disk.
- You are running Norton Personal Firewall 2002.
- You are running Norton Internet Security software.
- You have installed an update to Microsoft Office.
- The Norton anti-spam add-in is enabled in Outlook.
For more information on this error, and the recommended solutions, please visit Microsoft's official support article on these error messages at http://support.microsoft.com/?kbid=318790.
If you have any additional questions about these or other Outlook error messages, please contact us.
The SunStar Media team
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