Knowledgebase

Setup your SunStar Media email account using Mozilla Thunderbird

Posted August 24, 2007

Here are step-by-step instructions for setting up your email box using Mozilla Thunderbird.

1.) Open Mozilla Thunderbird, and go to "Tools | Account Settings".

2.) Select "Email Account", then click "Next".

3.) Enter your Identity.

• User Information:
  • Your Name: Your Full Name
  • Email Address: Your Email Address
• Click "Next".

4.) Enter the Server Information.

• Server Information:
  • Type of Incoming Server: POP
  • Incoming Server: mailhost.ssmedia.com
    • Note: If you are using the Self Serve Hosting / Uniquefocus server (instead of the base SunStar Media server), enter "mail.yourdomain.com" for the POP3 Server Name.
  • Use Global Inbox: This is user-defined and checked by default. If you are using more than one account, you may wish to un-check this option to have separate inboxes for each mail account.
  • Outgoing Server: Enter your ISP's SMTP server.
    • In this example, we will be using AT&T/SBC Yahoo! DSL, where you would enter "smtp.att.yahoo.com"
    • If you are using another ISP, here are some alternative SMTP servers:
      • Comcast: "smtp.comcast.net"
      • Earthlink: "smtp.earthlink.net"
      • MontereyBay.com: "smtp.montereybay.com"
      • Monterey Bay Internet (MBay): "mail.mbay.net"
      • Redshift: "smtp.redshift.com"
    • In rare instances (if you cannot send through your ISP), you may send through SunStar Media. In this case, enter "mailhost.ssmedia.com".
  • Click "Next".

5.) Enter User Names.

• Logon Information:
  • Incoming User Name: Your Email Address
  • Outgoing User Name: Your ISP Email Address
    • In rare instances (if you cannot send through your ISP), you may send through SunStar Media. In this case, enter Your Email Address (same as Incoming User Name).
  • Click "Next".

6.) Account Name.

• Enter a user-definable name for your Email Account, then click "Next".

7.) Click "Finish".

8.) Account Settings.

• You will see your email account listed on the next screen.

9.) Changing the SMTP Sending Port:

If you need to change the SMTP Sending Port (For example, if you are an AT&T/SBC Yahoo! DSL customer, or if you are sending through SunStar Media), select/highlight "Outgoing Server (SMTP)", then click "Edit".

• Settings:
  • Port: AT&T/SBC Yahoo! DSL users - enter "465".
  • Port: Sending through SunStar Media - enter "587".
• Security and Authentication:
  • User Name and Password: Keep this checked unless your ISP requires non-authentication.
  • Use Secure Connection: AT&T/SBC Yahoo! DSL users (or if your ISP requires it) - select "SSL".
  • Use Secure Connection: Sending through SunStar Media/Others - select "No".
• Click "Ok", and then "Ok".

6.) Congratulations. You have successfully entered all the information required setup your account.

If you have any additional questions about how to set up your SunStar Media email account, please contact us.

The SunStar Media team

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