Knowledgebase

Setup your SunStar Media email account using Microsoft Outlook 2003

Posted December 15, 2006

Here are step-by-step instructions for setting up your email box using Microsoft Outlook 2003.

1.) Open Outlook 2003, and go to "Tools | Email Accounts".

2.) "Add a new e-mail account" should be selected by Default. Click "Next".

3.) Choose "POP3". Click "Next".

4.) Enter your basic user information.

• User Information:
  • Your Name: Your Full Name
  • Email Address: Your Email Address

• Server Information:
  • Incoming mail server (POP3): mailhost.ssmedia.com
    • Note: If you are using the Self Serve Hosting / Uniquefocus server (instead of the base SunStar Media server), enter "mail.yourdomain.com" for the POP3 Server Name.
  • Outgoing mail server (SMTP): Enter your ISP's SMTP server.
    • In this example, we will be using AT&T/SBC Yahoo! DSL, where you would enter "smtp.att.yahoo.com"
    • If you are using another ISP, here are some alternative SMTP servers:
      • Comcast: "smtp.comcast.net"
      • Earthlink: "smtp.earthlink.net"
      • MontereyBay.com: "smtp.montereybay.com"
      • Monterey Bay Internet (MBay): "mail.mbay.net"
      • Redshift: "smtp.redshift.com"
    • In rare instances (if you cannot send through your ISP), you may use "mailhost.ssmedia.com", using sending port 587, with SMTP Authentication enabled
  • Logon Information:
    • User Name: Your Email Address
    • Password: Your Email Password

5.) If you need to enable SMTP Authentication (if you are an AT&T/SBC Yahoo! DSL customer, or if you are sending through SunStar Media), click "More Settings", then select the "Outgoing Server" tab.

• Select the checkbox next to My outgoing server (SMTP) requires authentication.
• Log-On Option:
  • AT&T/SBC Yahoo! DSL users - select "Log-On using", and enter your DSL email address and password.
  • Sending through SunStar Media - select "Use same settings as my incoming server".
• Click "Ok".

AT&T Yahoo! DSL Users ONLY:

5a.) Click the Advanced tab.

• The Outgoing mail (SMTP) should be port 465 and the box next to This server requires a secure connection (SSL) is checked.

6.) Congratulations. You have successfully entered all the information required setup your account. Click "Finisb"

If you have any additional questions about how to set up your SunStar Media email account, please contact us.

The SunStar Media team

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